What documentation we need to ship parcels outside European Countries?

What Documentation we need to ship our parcels to Customers despatching goods to the European Union don’t require customs papers, and no duties or taxes will be applied when parcels arrive at their destination. When sending parcels to Norway, Switzerland and Non-EU countries, special export documentation will be required, even if the items are being sent as samples or as free of charge gifts. A ‘commercial invoice’ will be required. Three copies of the commercial invoice must be attached to each parcel shipment when the driver calls to collect. In order to guarantee a smooth customs clearance, the following information must be included on the commercial invoice:

• name and address of sender• name and address of recipient, including telephone number.

• delivery address if this is different from the invoice address.

• invoice date, number, and place

• description / quantity of goods, with customs tariff number & respective value

• value of goods (with indication of currency)

• delivery terms

• SmartParcel number/s

• weight (gross/net)

• country of origin / declaration of origin

The details listed above are also necessary for samples or gifts which are being sent free of charge. In such cases the following statement must appear on the commercial invoice "sample and / or gift shipment – goods of no commercial value – value for custom purposes only." In instances where the contents of the parcel are of commercial value, additional Export Documentation will be required and will depend on the destination of the goods as well as the contents being sent.European Countries?